Lingo Explained: Active Archive vs Deep Archive

Archives are created as a part of Information Lifecycle Management. Different use case scenarios exist, such as compliance archiving and storage capacity optimization. In general we speak about two different archive types:

Active Archives contains data which is too valuable to be deleted and is accessed occasionally by users. The data is retained in read-only mode as it’s required to be read from time to time without the need of modification. Active archives are usually protected by a replication mechanism as users still consult the data, instead of a general backup mechanism. This methodology allows a quicker recovery when the data location is lost.

Deep Archives stores data which is probably not accessed anymore. The data is retained for compliance reasons or by a specific request from the business. Deep archives are usually protected by a backup mechanism as the access frequency is low and the company can justify the time needed to recover the archive and/or application.

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What’s the difference between Disable Mailbox and Mailbox Zap in Enterprise Vault?

The difference between disable mailbox and mailbox zap in Enterprise Vault is one leaves the metadata in the mailbox untouched and the other one removes it.

Basically during a disable mailbox operations, you configure the mailbox archiving status in the database to “do not archive anymore”. This leaves all metadata in place, such as custom policies and hidden messages.

A mailbox ZAP operations on the other hand will delete all hidden messages, folder archiving rules and so on. If the mailbox has not been disabled, the mailbox metadata will be redistributed by Enterprise Vault and archiving can continue.

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Installing the Enterprise Vault Office Mail App on Exchange 2013

In previous versions, data consultation of archived items in webmail is performed by using the Enterprise Vault Outlook Web Access (OWA) Extensions.

As of Exchange 2013 this is replaced by the Enterprise Vault Office Mail App. Once installed the OWA webmail interface looks something like this. A full guide of the installation can be found here.
EnterpriseVaultOfficeMailApp

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Creating the Enterprise Vault backup scripts

In most cases I see people re-using the backupscripts they once created for another customer. Not a lot of people are aware there is a powershell script available in the installation directory of Enterprise Vault that will do the task for you.

In the Templates directory in the Enterprise Vault installation directory (in my case E:\Program Files (x86)\Enterprise Vault\Reports\Templates\) you can find a script which is called Transform-Backup.ps1.

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List all shares that are archived or have been archived by Enterprise Vault

You can use the following SQL query if you need an entire list of shares that have been archived by Enterprise Vault File System Archiving:

USE EnterpriseVaultDirectory;
SELECT distinct SUBSTRING(FolderPath, CHARINDEX(‘\’,FolderPath,4),abs((CHARINDEX(‘\’,FolderPath,22)-CHARINDEX(‘\’,FolderPath,4))))
FROM ArchiveFolder
WHERE not ParentFolderRootIdentity is NULL
AND FolderPath like ‘%servername%';

If your fileservername’s FQDN exceeds 22 characters, please justify the value so the correct “\” is searched.

Start Enterprise Vault Services when there is no free disk space.

You’ll notice that Enterprise Vault halts all Enterprise Vault services when there is no free disk space. Starting them again will result an automatic stop again.

In the eventlog, you will notice the following events to be reported:
Insufficient diskspace is available on drive V: for the Enterprise Vault to run
Enterprise Vault will now be shut down; to correct this problem, delete any unwanted files and restart Enterprise Vault

You need to tell Enterprise Vault not to monitor the local disks before starting them again. This can be performed by following the following procedure:

  1. Open services.msc
  2. Stop the Enterprise Vault admin service. Stopping this service will halt all EV services!
  3. In the properties on the General tab fill in the startup parameters as needed. A list of parameters can be found in this article.
  4. Start the Enterprise Vault services again.

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PowerShell Enterprise Vault FSAUtility report validator

So I needed to do a recall of approximately 1.650 user directories in a hidden share to another location.
Basically what we did is sharing an empty folder as the Enterprise Vault target volume on the fileserver. On the Enterprise Vault server we executed the following command per user:
fsautility -c -s "\\FileServer.domain.local\users$\username1...username1650" -l 0

This means:

  • -c: recreate placeholders
  • -s: source path of the archived data
  • -l: 0 = log everything and 1 = log only failed items

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Symantec Enterprise Vault for Microsoft Exchange 10.0.4, Build 1189 – Mandatory Hotfix for Exchange 2013 CU

When configuring Enterprise Vault 10.0.4, build 1189 this mandatory hotfix need to be installed.

This is a mandatory hotfix for anyone wishing to use Enterprise Vault 10.0.4 in conjunction with Microsoft Exchange 2013 cumulative updates.

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Continue archiving of a disabled mailbox with Symantec Enterprise Vault

Some time ago, I came across a rather interesting technote. The technote offers a way how you can continue archiving for mailboxes with a disabled active directory account. This can be interesting to be activated when there is someone leaving the company and all his mails need to be stored in the archive.

The text below is a copy-paste from the Symantec Enterprise Support site.

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