Commvault VSA job fails with “The option to backup only failed virtual machines was selected, but no failed virtual machines were discovered in the previous job”

Commvault introduced a neat little option called “Backup Failed VMs only (Virtual Server)” which can be found in the advanced settings of the schedule policy backup task.

I reconfigured the schedule policy according to the following strategy:
(i) Backup task 1: daily incremental @ 7PM CET
(ii) Backup task 2: weekly synthetic full @ 10AM CET (DASH full only; no backup)
(iii) Backup task 3: daily incremental for failed virtual machines only @ 6AM CET

However I noticed when the previous backup job was successful, the task “backup failed VMs only” ends with a failed status and the error message: “Error Code: [72:106] Description: The option to backup only failed virtual machines was selected, but no failed virtual machines were discovered in the previous job. Source: VSAProxy, Process: vsdiscovery“.

TheBackuOptionToBackupOnlyFailedVirtualMachines

This error can easily be surpressed by defining the following additional settings on the systems configured with the Virtual Server Agent (VSA) software. Support confirmed me this will be addressed in a future service pack.

I encountered this on version 10 service pack 11.

  • AllowEmptySubclient:
    • Category: VirtualServer
    • Type: Boolean
    • Value: True
  • AllowEmptyDefaultSubClient
    • Category: VirtualServer
    • Type: Boolean
    • Value: True

TheBackuOptionToBackupOnlyFailedVirtualMachines-1

Hope it helps!

Leave a Reply