Change the default sender address in HP Insight Remote Support

HP Insight Remote Support can be used for automatic call creation and monitoring a wide-range of different components. When I install the software, it’s mainly for monitoring Storage Components (such as: HP P6000, SAN Switches, Management Servers, etc.).

The procedure below has been validated on HP Insight Remote Support 7.0.5 (build 0193).

In some situations, you want to control the sender name used to send messages. The procedure below describes how you can alter the sender e-mail address.

The default e-mails are send by using the following sender mail address:  InsightRemoteSupport@hp.com.

Continue reading